Terms and Conditions
1. Enrollment and Payment
Enrollment is confirmed only after full or partial payment as per the selected course plan.
All fees are non-refundable once classes are scheduled.
The course, however, is transferable to another working professional if the original learner is unable to continue. The new learner will continue from the point where the first learner left off.
Payment must be completed before the start of the course unless otherwise approved by TCE.
Tale Crafted English reserves the right to revise course pricing, offers, or structures at any time, but learners will be notified in advance of any policy changes.
2. Demo Sessions
Demo sessions are conducted one-on-one and last for 45 minutes.
Demos are arranged only after confirming that the learner agrees with the course curriculum and fee structure.
Only one demo session is allowed per learner.
Demo sessions are non-chargeable but must be attended at the confirmed time.
3. Class Duration and Structure
Group Classes: Conducted for 60 minutes per session.
Personal Classes: Conducted for 45 minutes per session.
All sessions are conducted online via Google Meet (or another approved platform).
Course content, structure, and materials are the property of Tale Crafted English and may not be shared, copied, or redistributed.
4. Attendance and Compensation
Consistent attendance is key to achieving the promised learning outcome.
Group classes: Missed sessions cannot be fully compensated, but learners can access notes and resources from that session.
One-on-one classes: Missed sessions can be rescheduled within the same month if prior notice is given at least 6 hours in advance.
Last-minute cancellations or no-shows will lead to session forfeiture.
5. Course Validity and Duration
The course validity starts from the date of the first class.
Learners must complete their sessions within the given duration unless approved for an extension.
The lifetime membership includes:
Free email subscription to supplementary study notes.
Free Business English PDFs and additional practice materials.
Access to trainers for future guidance (not ongoing classes).
6. Trainer and Batch Allocation
Trainers are assigned based on learner level and availability.
Tale Crafted English may reassign trainers or adjust schedules to ensure quality learning.
Learners will be informed prior to any such change.
7. Learning Material and Intellectual Property
Notes, handouts, and exercises shared in class are for personal use only.
Reproducing, sharing, or selling course content is strictly prohibited.
All course materials remain the intellectual property of Tale Crafted English.
8. Certification and Evaluation
Certificates are issued only upon successful completion of the full course.
Learners are expected to participate actively in assignments, discussions, and speaking tasks.
The improvement guarantee applies only to learners who attend regularly and complete given practice work.
9. Privacy and Recordings
For privacy and confidentiality, Tale Crafted English does not record sessions.
Learners are also not permitted to record classes without written permission.
Any misuse of class data or materials will result in immediate termination of enrollment.
10. Code of Conduct
Learners must maintain professionalism and respectful communication throughout the program.
Disrespectful behavior, misuse of materials, or violation of trainer boundaries will lead to removal from the program without a refund.
Tale Crafted English fosters a supportive, judgment-free learning environment.
11. Technical Requirements
Learners must ensure a stable internet connection, microphone, and camera for participation.
Tale Crafted English is not responsible for missed sessions due to technical issues from the learner’s end.
In the event of a trainer’s technical issue, the session will be rescheduled.
12. Policy Updates
Tale Crafted English may update its Terms & Conditions from time to time.
Learners will always be informed of any updates through email or WhatsApp prior to implementation.
Privacy Policy
Tale Crafted English (TCE) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website and services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and payment details provided during enrollment or when contacting us.
- Usage Data: Information about how you interact with our website, including IP address, browser type, and pages visited.
- Communication Data: Feedback, inquiries, or responses shared during courses or via email/WhatsApp.
2. How We Use Your Information
We use your information to:
- Process course enrollments and payments.
- Provide course materials and class updates.
- Communicate important information about class schedules, demos, or make-up sessions.
- Improve our website, services, and course offerings.
- Send promotional offers, newsletters, or relevant updates (you can opt out anytime).
3. Data Sharing and Disclosure
We do not sell, rent, or share your personal information with third parties, except in the following cases:
- When required by law or to comply with legal obligations.
- To protect TCE’s legal rights, property, or safety.
- With trusted third-party service providers (e.g., payment processors) to facilitate services on our behalf.
4. Data Retention
We retain your personal information only as long as necessary to provide our services or comply with legal requirements.
5. Data Security
We implement industry-standard measures to protect your data from unauthorized access, alteration, or disclosure. However, no online system is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Opt out of receiving marketing communications.
- Request clarification on how your data is used.
To exercise these rights, contact us at [email protected]
7. Cookies and Tracking Technologies
Our website may use cookies to improve user experience and gather analytics. You can manage or disable cookies through your browser settings, but doing so may limit some features of our website.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices or content, and we encourage you to review their policies.
9. Policy Updates
TCE reserves the right to modify this Privacy Policy at any time. Changes will be posted on this page, and the updated policy will indicate the “Last Updated” date. Continued use of our services after changes constitutes acceptance of the revised policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:
- Email: [email protected]
- Phone: +91 87002 76743
Last Updated: 10 January 2025