Refund Policy
1. Refunds Policy
At Tale Crafted English (TCE), we are committed to delivering high-quality learning experiences. Please review our refund policy below:
No Refunds
- Course fees are non-refundable under any circumstances.
Freezing the Course
- In the event of genuine personal emergencies, students may request to freeze their course for up to 1 year from the date of approval.
- To freeze your course, contact us at [email protected] with a detailed explanation and any supporting documents.
- Once the course is unfrozen, students can resume their classes based on available slots.
Transferability of Enrollment
- Enrollment is transferable to another individual in case the original student cannot continue.
- Transfer requests must be submitted via email to [email protected] at least 7 days in advance of the intended transfer date.
2. Shipments Policy
Tale Crafted English provides digital services and materials; no physical shipments are required.
Access to Digital Materials
- Course materials, including notes, recordings, and handouts, will be shared digitally via email or Google Drive.
- Students are responsible for ensuring they have stable internet access to download and use the materials.
Assistance with Materials
- If there are any issues accessing or downloading materials, please contact [email protected] for assistance.
Non-Transferable Materials
- Digital course materials are for the enrolled student only and must not be shared, distributed, or reproduced without prior written consent.
For any questions or concerns regarding this policy, feel free to reach out to us:
- Email: [email protected]
- Phone: +91 8700276743